Gallagher Employee Benefits offers a modular approach to service provision, allowing clients to select the services most appropriate to their needs. We tailor our services to the precise requirements of our clients, ranging from a totally outsourced service dealing with all plan members, to a partnership relationship with HR, Finance and I.T. departments.
We believe that the provision of administration expertise is a valuable service and are committed to a wholly UK-based service. Named contacts will gain an in-depth knowledge of your plan’s history and its complexities. Our teams regularly deal directly with members and provide high levels of satisfaction and feedback.
Our services include:
- processing new members and leavers
- issuing new joiner packs
- handling member enquiries
- liaising with providers
- assisting sponsoring employers with Management Information and answering any queries
- processing monthly contributions
Our administration services are built on a friendly and proactive approach, a robust structure that ensures work is produced to a consistently high standard, honouring service levels we establish at outset.
Outsourcing administration and processing under our competitive fee structure can provide better value than undertaking such activities in-house.